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Frequently Asked Questions

In what language can I contact you?

You should use only English because we have partners in our group from U.S.A., Europe and Asia, we are from different countries and we have decided to use English as a common language.

How do I open my Mutual Forex Fund Account?

It's quite easy and convenient. Just click at "Register" link and fill in the registration form and then press "Register".

How often do you pay out profits?

We pay you profits according to your plan daily or periodic.

How can I invest in Mutual Forex Fund?

To make an investment you must first become a member of Mutual Forex Fund Once you are signed up, you can make your first deposit (Min. $10 - Max. $10000). All deposits must be made through the Members Area. You can login using the member username and password you received when signup.

Which e-currencies do you accept?

We accept AlertPay, LibertyReserve, SolidTrustPay, PerfectMoney, StrictPay and C-gold because are secure and it can be integrated with our site.

Can I make a deposit by credit card?

No you cannot use credit cards to make deposits.

How often can I fund my account?

You can fund your account as often as you like and invest with your available fund in your account as many time as you like (Min. $10 - Max. $10000 per investment plan).

How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.

How can I withdraw funds?

Login to your account using your username and password and click at 'Withdraw funds' then key in the amount you like to withdraw next select payment processor and then click at 'Withdraw' button.

I've just sent you the means withdrawal inquiry. Why can't I still see any money on my e-currency account?

Because all payments of means (profit withdrawal) are made until the expiration of 24 hours since the moment of inquiry, each day from Monday to Friday.

What is the minimal deposit?

The minimal deposit is 10 USD.

How can I change my e-mail address or password?

Log into your Mutual Forex Fund account and click on the "Edit account". You can change your e-mail address and password there.

What should I do to secure my account?

It's enough to set up FireWall on your computer, not to open and give the password from Mutual Forex Fund site . Also you should have different passwords for all services. It means: one password is for e-currency account, another is for your e-mail and the third is for Mutual Forex Fund site. If you have the same password it will be very easy for any crook to get access to your account.

What if I can't log into my account because I forgot my password?

Click on password recovery link, type your e-mail and you'll receive your account information. If there is still problem then contact us for assistance.

Can I do a direct deposit from my account balance?

Yes! Certainly. You can withdraw your total available balance or keep partial amount in your account and continue to invest with the plan you like.

Can I make an additional deposit to Mutual Forex Fund account once it has been opened?

Yes, you can have additional investments as you like and even with different plan you can choose but all transactions are handled separately.

Does Mutual Forex Fund has referral plan for members?

Yes, you can referral anyone to join under you with your given ID, URL and Banner to earn 5% from their investment amount.

After I make a withdrawal request, when will the funds be available on my e-currency account?

Funds are usually available within 24 business hours, each bussiness day.

What guaranties do you give?

Members agree and understand that there is NO GUARANTEE OF EARNINGS and Mutual Forex Fund makes no claims of potential earnings.

May I open several accounts in your program?

NO. If we find that one member has more that one account, the entire funds will be frozen. Our referral program is traced according your IP address.

 

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